1. General Information
This document sets out the privacy policy for the website fuerte-fun.com (hereinafter referred to as “FuerteFun”).
1.1. The administrator of fuerte-fun.com is Alro Investment Sp. z o.o., with its registered office at ul. Płocka 5a, Warsaw, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw, 13th Commercial Division, under KRS number: 0000733169; NIP: 5272853392; REGON: 380293766, phone number: +48 662 98 9999, email address: fuerte@fuerte-fun.com.
1.2. The personal data collected by the Administrator are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as GDPR.
1.3. The Administrator makes every effort to protect the privacy and information provided by Clients. The Administrator carefully selects and applies appropriate technical, programming, and organizational measures to ensure the protection of processed data, in particular securing data from unauthorized access, disclosure, loss, destruction, unlawful modification, or processing that violates applicable law.
2. PERSONAL DATA
2.1. Data Controller. The controller of your personal data is::
Alro Investment Sp. z o.o. ul. Płocka 5a, 01-231 Warszawa
tel.: +48 662 98 9999
e-mail: fuerte@fuerte-fun.com
For matters related to your personal data, you can contact the Data Controller via: Email: fuerte@fuerte-fun.com, Phone: +48 662 98 9999
2.2. Purpose and Legal Basis for Data Processing
birth, email address, nationality, PESEL number, NIP, REGON, passport number and series, ID card number, image.
Your personal data is processed for the following purposes:
a) to take steps prior to entering into a contract at your request (e.g., creating an account)
b) to perform a tourism service contract concluded via www.egzotyka.tv or by traditional means based on Article 6(1)(b) of the GDPR
c) to send newsletters based on your consent (Article 6(1)(a) GDPR)
d) to publish your opinion on the Administrator on www.fuerte-fun.com and on social media profiles (Facebook, Twitter, Instagram, YouTube), based on your consent (Article 6(1)(a) GDPR)
e) to establish, pursue or defend claims, based on the legitimate interest of the Controller (Article 6(1)(f) GDPR)
f) to handle complaints and inquiries, assess customer satisfaction — based on the Controller’s legitimate interest in improving services and building customer relations (Article 6(1)(f) GDPR)
g) to fulfill legal obligations, especially tax and accounting regulations
h) for analytical and statistical purposes
i) to inform users about the Controller’s activities and promote events, services and products via the Controller’s social media profiles. Data is processed solely in connection with running the profiles.
2.3. Categories of Personal Data
The Controller processes the following categories of personal data: contact details, personal details.
2.4. Voluntary Nature of Providing Data:
Providing the required personal data is voluntary but necessary for the provision of services.
2.5. Data Retention Period:
Your personal data will be retained by the Controller for a period of 10 years.
2.6. Recipients of Personal Data:
Your data may be shared with the following categories of recipients:
– Public authorities such as the prosecutor’s office, police, data protection authority, or the President of the Office of Competition and Consumer Protection, if formally requested.
– Service providers involved in operating the website or fulfilling services — either as processors or independent controllers, depending on contractual arrangements.
– Specific entities such as travel agencies, hotels, and transport providers, for the purpose of fulfilling tourism services.
Szczegółowa lista dostawców jest na bieżąco uaktualniana, a do danych podmiotów, którym powierzane są Twoje dane w celu wykonA detailed list of providers is updated regularly and can be accessed upon request to Alro Investment Sp. z o.o.
Our websites or mobile apps may contain links to third-party websites with their own privacy policies. We are not responsible for the privacy practices of those websites.
2.7. Data Subject Rights:
Under the GDPR, you have the right to:
– request access to your personal data
– request correction of your personal data
– request deletion of your personal data
– request restriction of processing
– object to data processing
– request data portability
The Data Controller will respond to your request without undue delay and within one month. In complex cases or if there are many requests, this period may be extended by up to two months, with prior notice.
2.7.1. Right of Access (Art. 15 GDPR):
You have the right to know whether your personal data is being processed.
If your data is processed, you are entitled to:
– access your data
– receive information about the purposes of processing, data categories, recipients, storage period or criteria for determining it, your rights, right to lodge a complaint, data source, profiling, and safeguards for data transfers outside the EU
– obtain a copy of your personal data
To request access, please contact: fuerte@fuerte-fun.com
2.7.2. Right to Rectification (Art. 16 GDPR):
– If your personal data is inaccurate, you have the right to request its immediate rectification by the Data Controller.
– You also have the right to request completion of your personal data.
To request rectification or completion of your personal data, please contact: fuerte@fuerte-fun.com
2.7.3. Right to Erasure (“Right to be Forgotten”) (Art. 17 GDPR)
You have the right to request the erasure of your personal data if:
– Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
– You withdraw your consent, and there is no other legal basis for processing.
– Your personal data has been unlawfully processed.
– You object to processing for direct marketing purposes, including profiling.
– You object to processing carried out in the public interest or based on legitimate interests pursued by the Data Controller or a third party.
Despite your request for erasure, the Controller may continue to process your data if necessary to establish, exercise or defend legal claims — in which case you will be informed.
To request the erasure of your data, contact: fuerte@fuerte-fun.com
2.7.4. Right to Restriction of Processing (Art. 18 GDPR):
You have the right to request restriction of your personal data processing when:
– You contest the accuracy of your personal data — processing will be restricted for a period enabling verification of the data’s accuracy.
– The processing is unlawful and you oppose erasure and request restriction instead.
– The data is no longer needed for processing but is required for the establishment, exercise or defense of legal claims.
– Gdy zgłosiłeś/zgłosiłaś sprzeciw wobec przetwarzania Twoich danych osobowych – do czasu stwierdzenia czy prawnie uzasad– You have objected to processing — restriction applies while it is determined whether the Controller’s legitimate grounds override yours.
To request restriction, contact: fuerte@fuerte-fun.com
2.7.5. Right to Object (Art. 21 GDPR):
You have the right to object at any time to the processing of your personal data, including profiling, where it relates to:
– Processing necessary for the performance of a task carried out in the public interest or for the purposes of the legitimate interests pursued by the Controller or a third party.
– Processing for direct marketing purposes.
To submit an objection, contact: fuerte@fuerte-fun.com
2.7.6. Right to Data Portability (Art. 20 GDPR)
– You have the right to receive your personal data from the Data Controller (in an encrypted MS Excel file) and transmit it to another data controller.
– You may also request that the Data Controller transfers your data directly to another controller, if technically feasible.
To request data portability, contact: fuerte@fuerte-fun.com
2.8. Right to Withdraw Consent:
– You may withdraw your consent to the processing of your personal data at any time.
– The withdrawal of consent does not affect the lawfulness of processing carried out based on your consent before its withdrawal.
To withdraw your consent, contact: fuerte@fuerte-fun.com
2.10. Complaint to the Supervisory Authority:
– If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority — particularly in the Member State of your habitual residence, place of work, or the place of the alleged violation.
– In Poland, the competent supervisory authority is the President of the Personal Data Protection Office (UODO).